Legal Notices & GDPR 

  1. Presentation of the website.

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, users of the website http://www.wiki-tour.com/ are informed of the identity of the various parties involved in its creation and monitoring:  

Owner:  

Driver Service Agency SAS,  

5 Chemin d’Arnauton, 33610 Cestas Gazinet   

 

SIRET: 812 986 768 00040  

TN LICENSE No: 2017/75/0000888 + 2017/75/0000889  

VTC LICENSE No: EVTC033150030  

AXA INSURANCE No: 7509510104  

TRAVEL AGENCY LICENSE: ATOUT FRANCE IM033200002 

TRAVEL AGENCY INSURANCE HISCOX HSXPM310021774 

WEBSITE PUBLICATION OWNER: DRIVER SERVICE AGENCY  

HOSTING: O2SWITCH  

IT & WEB: JORGE MARTINEZ VALENCIA-SPAIN 

Publication Manager: Agence Wikitour — www.wiki-tour.com 

  1. General terms of use of the site and the services offered.

The use of the site http://www.wiki-tour.com/ implies full acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time; users of the site http://www.wiki-tour.com/ are therefore invited to consult them regularly. This site is normally accessible to users at any time. However, an interruption for technical maintenance may be decided by Driver Service Agency, who will then endeavor to communicate to users in advance the dates and times of the intervention. The site http://www.wiki-tour.com/ is updated regularly. Similarly, the legal notices can be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take note of them. 

  1. Description of the services provided.

The site http://www.wiki-tour.com/ aims to provide information regarding some of the company’s activities. Driver Service Agency strives to provide as accurate information as possible on the site http://www.wiki-tour.com/. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in the update, whether caused by itself or by third-party partners providing this information. All the information indicated on the site http://www.wiki-tour.com/ is given for information only and is subject to change. Furthermore, the information on the site http://www.wiki-tour.com/ is not exhaustive. They are given subject to modifications having been made since they were put online. 

  1. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with an updated latest-generation browser. 

  1. Intellectual property and counterfeiting.

Driver Service Agency owns the intellectual property rights or holds the rights of use on all the elements accessible on the site, including texts, images (except those listed at the bottom of the page), graphics, logos, icons, sounds, software. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, except with prior written authorization from Driver Service Agency SAS. Any unauthorized exploitation of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code. 

  1. Limitation of liability.

Driver Service Agency cannot be held responsible for direct and indirect damage caused to the user’s equipment, when accessing the site http://www.wiki-tour.com/, resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or an incompatibility. Driver Service Agency cannot also be held responsible for indirect damages (such as a loss of market or loss of opportunity) resulting from the use of the site http://www.wiki-tour.com/ Interactive spaces (possibility to ask questions in the contact space) are available to users. Driver Service Agency reserves the right to delete, without prior notice, any content deposited in this space that would contravene the applicable legislation in France, in particular the provisions relating to data protection. If necessary, Driver Service Agency also reserves the possibility of questioning the civil and/or criminal liability of the user, in particular in case of a message of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photography…). 

  1. Management of personal data.

In France, personal data is notably protected by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the Penal Code and the European Directive of October 24, 1995. When using the site http://www.wiki-tour.com/, the following may be collected: the URL of the links through which the user accessed the site http://www.wiki-tour.com/, the user’s access provider, the user’s Internet Protocol (IP) address. In any case, Driver Service Agency only collects personal information about the user for the need of certain services offered by the site http://www.wiki-tour.com/. The user provides this information with full knowledge of the facts, especially when entering it himself. It is then specified to the user of the site http://www.wiki-tour.com/ the obligation or not to provide this information. In accordance with the provisions of Articles 38 and following of Law 78-17 of January 6, 1978, relating to data processing, files, and freedoms, every user has a right of access, rectification, and opposition to personal data concerning him, by making a written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the response must be sent. No personal information of the user of the site http://www.wiki-tour.com/ is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any support to third parties. Only the assumption of the repurchase of Driver Service Agency and its rights would allow the transmission of the said information to the eventual purchaser who would be in turn bound by the same obligation of conservation and modification of the data with respect to the user of the site http://www.wiki-tour.com/. The site is not declared to the CNIL as it does not collect personal information. The databases are protected by the provisions of the Law of July 1, 1998, transposing Directive 96/9 of March 11, 1996, on the legal protection of databases. 

8. Protection of Personal data 

Driver Service Agency attaches great importance to respecting the right to privacy. The policy on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies is thus based on Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018.’Personal data’ means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her identity. In principle access to the information available on or via the website of Driver Service Agency does not require any personal data to be supplied by the user. However, to book online services and tours, you will be asked to supply information about yourself, such as contact details (name and first name, profession, postal address, e-mail address, telephone number or nationality) when filling in a form as well as payment information. 

In this regard: 

Driver Service Agency will collect personal information only to the extent necessary to fulfill a precise purpose, in this case payment for Tours & Activities offered on the website. The information will not be reused for a purpose incompatible with the original purpose. 

Driver Service Agency will disclose information to third parties only if that is necessary for the purposes specified and only to the categories of recipients mentioned. Driver Service Agency will not divulge your personal data for direct marketing purposes. Driver Service Agency undertakes to take appropriate security measures to safeguard these data from misuse by third parties. 

Any individual concerned (data subject) has the right to obtain access to and rectification of his or her personal data. Data subjects may also under certain circumstances ask to have these data blocked and for the erasure of data about them which they consider to have been unlawfully processed. Finally, they have the right to object, on compelling grounds, to the processing of their data. 

To exercise your rights or to obtain any further information, please contact us at info@wiki-tour.com. 

Driver Service Agency website provides links to other internet sites. We suggest that you review their privacy policies when redirected. 

9. Hyperlinks and Cookies 

The website http://www.wiki-tour.com/ contains a number of hyperlinks to other websites, set up with the authorization of Driver Service Agency. However, Driver Service Agency does not have the ability to verify the content of the websites visited through these links and therefore assumes no responsibility for this. 

Browsing the site http://www.wiki-tour.com/ may result in the installation of cookie(s) on the user’s computer. A cookie is a small file that does not allow the identification of the user, but records information related to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent navigation on the site and is also intended to enable various attendance measures. 

Refusing to install a cookie may make it impossible to access certain services. However, the user can configure their computer as follows to refuse the installation of cookies: 

  • In Internet Explorer: go to the Tools menu (gear icon in the top right corner) / Internet Options. Click on Privacy and choose Block all cookies. Confirm by clicking Ok. 
  • In Firefox: at the top of the browser window, click the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention rules to: use custom settings for history. Finally, uncheck it to disable cookies. 
  • In Safari: Click on the menu icon (represented by a gear) in the top right of the browser. Select Settings. Click Show advanced settings. In the “Privacy” section, click Content settings. In the “Cookies” section, you can block cookies. 
  • In Chrome: Click on the menu icon (three horizontal lines) in the top right of the browser. Select Settings. Click Show advanced settings. In the “Privacy” section, click Preferences. In the “Privacy” tab, you can block cookies. 

10. Applicable Law and Jurisdiction 

Any dispute related to the use of the site http://www.wiki-tour.com/ is subject to French law. Exclusive jurisdiction is granted to the competent courts of Bordeaux. 

11. Key Laws 

  • Law No. 78-87 of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, relating to data processing, files, and freedoms. 
  • Law No. 2004-575 of June 21, 2004, for confidence in the digital economy. 

12. Glossary 

User: Internet user connecting to and using the aforementioned site. Personal Information: “information that allows, in any form whatsoever, directly or indirectly, the identification of the individuals to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978). 

13. Photos 

Photos © ShuttleStock Driver Service Agency account unless mentioned below. 

14. Use of guest images/Feedback 

In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias. 

15. Transportation rules in France 

 

We completely respect the French Transportation Rules & Regulations for everything that concerns safety, maintenance and driving time. The following timings are applicable to all our tours either conducted by 8-seater minivans or minibus. 

  • Maximum continuous driving time : 4 ½ hours. 
  • Rest period for maximum continuous driving time : 45 minutes within 4 ½ hours. 
  • Maximum driving time per day : 9 hours 
  • Daily rest time : 11 hours 
  • Maximum working range : 13 hours maximum 

To this end, Wikitour has been using the Way-D application since 2016.
Way-D is an innovative service used by travel agencies and transport companies to simplify the management of employee work hours and travel schedules. It ensures compliance with legal requirements, improves transparency, and enhances operational efficiency. Way-D enables agencies to demonstrate compliance with the requirements set out in Articles R. 3312-19 and R. 3312-58 of the French Transport Code. By providing real-time tracking and digital records, Way-D helps agencies streamline their processes, reduce administrative burden, and ensure accurate reporting. This service is particularly beneficial for agencies handling large volumes of travel arrangements, offering a reliable solution to manage workforce mobility effectively.